Shipping policy
Shipping Policy – Jewelry Website
At our store, we aim to deliver your jewelry safely and on time. Please read our shipping policy carefully.
1. Order Processing
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All orders are processed within 1–3 business days after confirmation.
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Orders are not processed on Sundays or public holidays.
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You will receive an order confirmation and tracking details once your order is shipped.
2. Shipping Time
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Standard delivery time is 3–7 business days depending on your location.
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Remote areas may take longer due to courier service availability.
3. Shipping Charges
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Shipping charges (if applicable) will be displayed at checkout.
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We may offer free shipping on selected orders or above a certain order value.
4. Delivery Partners
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We use trusted courier services to ensure safe delivery.
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Delivery timelines depend on third-party logistics providers, and delays may occur beyond our control.
5. Order Tracking
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Once your order is shipped, you will receive a tracking ID via SMS/email.
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You can track your order using the provided tracking details.
6. Delivery Issues
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If the package is undelivered due to incorrect address or unavailability, re-delivery charges may apply.
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Please ensure your shipping details are accurate at the time of order.
7. Damaged or Missing Items
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If you receive a damaged, defective, or missing item, please contact us within 48 hours of delivery with photos or videos as proof.
8. Delayed Shipments
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While we try to deliver on time, delays due to weather, strikes, or courier issues may occur.
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We appreciate your patience in such cases.
9. International Shipping (Optional)
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Currently, we [do/do not] offer international shipping.
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If available, delivery time and shipping charges will vary by country.
10. Contact Information
For any shipping-related queries, contact us:
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Email: [shinaya139@gmail.com]
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Phone/WhatsApp: [7728881148]
Note: Delivery timelines are estimates and may vary. We are not liable for delays caused by courier partners or unforeseen circumstances.